SANDRINGHAM - News
We are excited to see restrictions ease and swimming lessons return from Wednesday, 3rd November! When we re-open we have some exciting updates to our learn to swim program.
The program will move from a term-based system to a perpetual (fortnightly payments) program which not only means more consistent swimming outcomes for your child but also means no more bulk upfront payments!
Under the new perpetual system, classes will continue to run through the school holidays with a small break over Christmas/New Year. We will not run on Public Holidays and if your lesson is meant to fall on one of these days you will not be charged. Check out our 2021 Swim School Calendar for all our important dates.
For families who paid or had credits for previous term before lockdown, we have added a credit to your account. Whenever you are ready to return to lessons this will be available to use up before your fortnightly payments begin.
To simplify the process we have enrolled families in the same classes they were in before lockdown. It has been some time since we had lessons and you may have forgotten when your classes were scheduled. To check your current booking please login to the parent portal. Instructions on how to access the parent portal are below.If you will not be returning to the program please complete a lesson cancellation form . Note: If you do not provide notice of cancellation your booking will remain and your credits will be used up until we are notified of your cancellation.
Going forward you can enrol and cancel throughout the year whenever suits your family and their needs.
Parent Portal Now Available
As Learn to Swim customers, you will have access to the parent portal which will allow you to:
- Mark yourself absent and book make-ups
- Access swim school resources
- Update payment details
- Check class progress*
- Pay outstanding fees
- Book additional lessons
Username: “your email”
Default password: 1234 (Upon first login you will be prompted to change this password.
If you have any issues accessing your portal please contact firstname.lastname@example.org.
How to check your bookings:
1. Login to the parent portal
2. Go to the Classes menu on the top right
3. Go to the Current bookings submenu
How to add payment details:
It’s important that payment details are added to your account before your lessons begin. This can be done through the portal
1. Login to the parent portal
2. Go to Account
3. Go to the Update Debit Details
BlueFit Swimming is proud to offer make-up lessons via the parent portal. We offer 12 make-up lessons per year provided you have marked yourself absent through the portal more than 2 hours before your scheduled class. For more information on make-up lessons and all our other class policies please click here.
Vaccination Requirements (updated as of 19th November)
Everyone aged 12 years and 2 months and over must have had both shots of your COVID-19 vaccine to enter our facilities. Please show proof at entry. This includes everyone using the facility and/or accompanying children to swimming lessons. The easiest way to show proof of vaccination is to link your COVID-19 digital certificate with the Service Victoria app and show it at check in, but it’s not the only way. The Victorian Government have published a handy guide to proof of vaccination. Please note our focus is on returning services back to the community and our front line customer service teams are simply following the rules provided by the government. We ask that all patrons respect these rules as we get our local teams back into employment and communities active again.
WEDNESDAY 27th OCTOBER
We are thrilled to announce that we are able to reopen our facility this Saturday, 30th October
We have been hard at work updating our COVID safe plans and making sure your facility is sparkling clean and ready for your return. Every team member you meet will have been double jabbed and is making your health and safety our top priority.
There is a lot of detailed government advice and things to be aware of before we open, so please read the below carefully.
As we’ve learned, Government advice can change quickly, so visit this page often to make sure you always have the latest, most complete advice.
FACILITIES AND PROGRAMS RETURNING
Our indoor pools will be open for lap swimming from Saturday 30th October. Swimming lessons will be returning on Wednesday 3rd November, more information is below.
LEARN TO SWIM
Swimming Lessons will resume from Wednesday 3rd November. The first swim school direct debit will not be until Friday 5th November
RESTRICTIONS AND CONDITIONS OF ENTRY
It is a requirement to check in via the Victorian Government QR Code. Please show your Green Tick to staff at entry.
Everyone aged 16 years and over must have had both shots of your COVID-19 vaccine to enter our facilities. Please show proof at entry. This includes everyone using the facility and/or accompanying children to swimming lessons. The easiest way to show proof of vaccination is to link your COVID-19 digital certificate with the Service Victoria app and show it at check in, but it’s not the only way. The Victorian Government have published a handy guide to proof of vaccination.
Please note our focus is on returning services back to the community and our front line customer service teams are simply following the rules provided by the government. We ask that all patrons respect these rules as we get our local teams back into employment and communities active again.
Capacities in all areas will be capped at 1 person per 4 square metres. Given the size of our facility we do not expect this to impact our operations greatly, with the exception of limited group fitness numbers.
All members and guests over the age of 12 will be required to wear a mask while in the Centre unless you are swimming or are doing strenuous exercise.
Social distancing and hygiene measures must be adhered to when visiting the Centre. Remember to always use a towel and wipe down equipment before and after use.
STAY AT HOME IF YOU ARE UNWELL
If you are unwell; or if you are not permitted to attend under the current health orders, please do not attend.
FOLLOW TEAM MEMBER ADVICE
All members and guests are required to follow the direction of our staff or any law enforcement officer.
This is a challenging time for all our customers and staff. We kindly request that you are patient with team members and fellow facility users alike as we all adjust to this new normal.
We appreciate that this is a lot to cover. We will update this page with any additional advice as soon as it becomes available. If you have any queries or concerns, please contact us at email@example.com